IMPORTANT: PLEASE READ THESE MEMBERSHIP TERMS AND CONDITIONS CAREFULLY BEFORE ENROLLING IN OR PARTICIPATING IN THE BLUELAND REWARDS PROGRAM.
1. Membership & Eligibility
The Blueland Rewards Program (“Program”) is a free rewards program offered by One Home Brands, Inc., doing business as Blueland (“Blueland,” “we,” “us,” or “our”), to its customers. Membership in the Program (“Membership”) is limited to individuals only and is limited to one account per individual.
The Program is currently available only to customers with a valid shipping address in the fifty (50) United States or the District of Columbia. The Program is not currently available to customers located outside the United States, and Program-related site touchpoints, communications, and enrollment features are not displayed to international visitors. Blueland reserves the right to expand or otherwise change the Program's geographic availability at its sole discretion, including in connection with any future omnichannel or international expansion.
You must be at least 13 years of age to be eligible for Membership. Eligible minors must obtain their parent's or legal guardian's consent prior to enrolling in or participating in the Program.
BY ENROLLING IN THE PROGRAM, YOU AGREE (OR, IF YOU ARE A MINOR, YOUR PARENT OR LEGAL GUARDIAN AGREES) TO BE BOUND BY THESE TERMS AND CONDITIONS (“TERMS”). NO PURCHASE IS NECESSARY TO BECOME A BLUELAND REWARDS MEMBER.
These Terms are specific to the Program and supplement Blueland's general Terms of Service and Privacy Policy, which continue to apply to your use of blueland.com generally and are incorporated herein by reference. Where these Terms are silent, the general Terms of Service govern. In the event of any direct conflict between these Terms and the general Terms of Service specifically as applied to the Program, these Terms will control.
2. Enrollment
Enrollment. To become a Member, you must activate a Blueland Rewards account at blueland.com. If you place an order without an activated account, the Points potentially earned on that order will be held for two (2) weeks, during which time Blueland will prompt you by email, SMS, and/or on-site messaging to activate your account and claim those Points. Points not claimed within this window may be forfeited.
Blueland may, in its sole discretion, alter, limit, or modify the Program's rules, regulations, structure, benefits, eligibility for Membership, or any other feature of the Program at any time, without prior notice, except as expressly set out in these Terms or as required by applicable law.
3. Earning Blueland Rewards Points
Members earn Blueland Rewards points (“Points”) on eligible purchases made at blueland.com, as follows:
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One-time (non-subscription) purchases: 3 Points for every U.S. dollar spent (3% back in value).
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Subscription (Autoship) purchases: 5 Points for every U.S. dollar spent (5% back in value).
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Account activation: 25 Points ($0.25 value), credited once upon successful activation of a Blueland Rewards account.
Each Point has a value of $0.01. Blueland reserves the right, in its sole discretion, to update, add, remove, or otherwise modify the Program's earning structure and the ways in which Members may earn Points at any time. Blueland may also offer additional or limited-time ways to earn Points (for example, bonus-earning promotions or other qualifying activities), which will be described at the time they are offered and are incorporated into these Terms.
“Eligible purchases” for purposes of earning Points means the purchase price of Blueland products sold on blueland.com, and excludes taxes, shipping and handling fees, discounts, and any portion of the purchase price paid using Points, gift cards, or store credit. Points will not be earned on any portion of an order paid for using Points.
Returns and Refunds. If an order that was paid for, in whole or in part, using Points is returned or refunded, the Points used toward that order will be returned to the Member's account. If an order that earned a Member Points is returned or refunded, the Points earned on that order will be deducted from the Member's account, which may result in a negative Point balance. A negative Point balance will be offset by Points subsequently earned or otherwise credited to the account.
Points are not your property and have no cash value except as expressly set forth in these Terms. Points may not be sold, bartered, transferred, or assigned to another person or account.
4. Redeeming Points
Points may be redeemed, at the Member's discretion, for:
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Cash-equivalent discounts applied toward a future purchase (redeemed through Shopify or Recharge, depending on order type);
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Free gifts made available by Blueland from time to time; or
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Donations to Blueland's charitable partners, including Surfrider Foundation and Beyond Plastics.
About charitable donation redemptions. When a Member redeems Points for a charitable donation, Blueland — not the Member — is the donor of record. Blueland will determine, in its sole discretion, the timing and manner in which redeemed Points are converted into contributions to its charitable partners, and may aggregate contributions across Members before remitting them. Redeeming Points for a donation does not entitle a Member to a tax deduction, a donation receipt, or the ability to designate how a contributed amount is used by the recipient organization. Points redeemed for a donation have no cash value to the Member and are not refundable once redeemed. Blueland reserves the right to substitute, add, or discontinue any charitable partner at any time.
Available redemption options are determined by Blueland in its sole discretion and may change over time. As part of the Benefits of Membership, Points may be redeemed for rewards made available by Blueland from time to time in its sole discretion (“Rewards”). The retail value of a Reward does not count toward Blueland's free shipping thresholds. Rewards can only be redeemed online.
There is no minimum number of Points required to redeem. There is no maximum number of Points that may be redeemed on a single order.
Combining with other offers. Discounts redeemed with Points may be combined with sitewide promotions, but may not be combined with personalized offers (such as discount codes issued to an individual customer). Blueland may state additional restrictions in the terms of a specific promotion.
5. Point Expiration
Unredeemed Points expire twelve (12) months after they are issued if the Member has not engaged in any Point-earning or Point-redeeming activity on their account during that period. If you have questions about your Point balance or the date of your last Point activity, please review your account page or contact Blueland Customer Service at help@blueland.com.
Points will also automatically expire if a Member's account is revoked or otherwise canceled for the reasons set forth in Section 6 below.
6. Changes, Termination, and/or Removal from the Program
Blueland may, in its sole discretion, alter, limit, or modify the Program's rules, regulations, benefits, Points, eligibility for Membership, or any other feature of the Program (including assigning any of its obligations under the Program to another person or entity, without recourse), or may terminate the Program at any time, by posting such changes on blueland.com.
YOUR CONTINUED PARTICIPATION IN THE PROGRAM FOLLOWING ANY SUCH CHANGES CONSTITUTES YOUR ACCEPTANCE OF THE CHANGES AND ANY NEW TERMS.
Blueland reserves the right to exclude individuals from the Program or to remove Points from a Member's account in its sole, reasonable discretion. In particular, any abuse, manipulation, or “gaming” of the Program or its rules (as determined by Blueland), failure to follow any Program terms, Membership inactivity for more than 12 months, or any misrepresentation or conduct detrimental to Blueland's interests not otherwise protected by law, may subject a Member to Membership revocation or deduction of Points obtained through such abusive or manipulative activity, and will affect eligibility for further participation in the Program. Membership is non-transferable, and enrollment must be completed by the individual Member.
If a Member's account is revoked or otherwise canceled, any Points in that account will automatically expire and will no longer be redeemable.
Blueland reserves the right to make changes to the Program and to these Terms at any time. It is your responsibility to periodically review these Terms to stay informed of any changes. By continuing to participate in the Program, you agree to be bound by any updated Terms.
7. General
These Terms incorporate by reference the dispute resolution, arbitration, limitation of liability, indemnification, and other general provisions set forth in Blueland's Terms of Service. In the event of any conflict between these Terms and the general Terms of Service, these Terms will control solely with respect to the Program.
Questions about the Program, your Membership, or these Terms can be directed to Blueland Customer Service at help@blueland.com, or by mail to One Home Brands, Inc., 104 W 27th St, Fl 7, New York, NY 10001, Attention: Customer Service.